FAQs

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General questions

Allfix is a leading supplier of tools, fasteners, and equipment for professionals and industries across Australia, specialising in construction, manufacturing, and horticultural solutions.

Our warehouse is at 4 Equator Road, Thomastown, VIC 3074, and we deliver Australia-wide.

You can reach us at 1300 255 349 or via email through our Contact us page.

Products and Services

We provide a wide range of tools and fasteners, including pneumatic nailers, staplers, bradders, decking tools, packaging equipment, and horticultural supplies.

Yes, we stock premium brands like Spotnails, Fasco, Kihlberg, and Bostitch, ensuring top-quality products.

Absolutely! Our team of experts is here to guide you in selecting the most suitable products for your specific needs.

Shipping and Delivery

Yes, same-day service is available for in-stock items, depending on your location and the time of order placement.

Currently, we focus on Australia-wide delivery. Contact us for any special shipping requests.

Shipping costs vary based on your location and order size. Details will be provided at checkout.

Orders and Payments

We accept major credit cards and direct bank transfers for online purchases.

Yes, we cater to bulk orders and can offer competitive pricing for larger quantities. Contact us for more information.

Once your order is shipped, you’ll receive a tracking number via email to monitor its status.

Returns and Warranty

We accept returns on unused products within 30 days of purchase. Please refer to our Returns Policy for details.

Yes, most of our products come with a manufacturer’s warranty. Warranty details vary by brand and product.

Contact us with proof of purchase and product details, and we’ll guide you through the process.

Special Requests

Yes, we work with various industries to provide tailored solutions. Reach out to discuss your requirements.

Yes, we welcome visitors to our warehouse in Thomastown. Please contact us beforehand to ensure availability.